TOUSEEF SHAFIQ
Customer Service & Ride Operator
Profile summary
Sales and customer service professional with 2 years of experience in customer engagement and data management. Demonstrated ability in customer interaction, product promotion, and achieving sales objectives with speed and accuracy. Committed to fostering positive customer relationships and contributing to team success.
Career highlights
Achieved Daily Sales Targets: Sales Achievement: Consistently met daily sales targets at Apparel Group through product suggestion and customer service management.
Managed Sales Data Reports: [Sales Support]: Provided 2 years of data entry and sales support using Microsoft Office for daily reporting and marketing leads.
Key skills
Professional experience
Led guest services for a family-friendly attraction, ensuring safe ride usage for children and families. Managed ride operations, adhering to all safety regulations, and maintained a clean and organized environment during peak periods, addressing guest inquiries to provide a positive experience.
- Helped families and kids use rides safely
- Handled guest queries and provided a great experience
- Managed ride operations and followed safety rules
- Kept the area clean and organized during busy hours
The individual worked in a customer-facing role, addressing customer inquiries and resolving issues. Responsibilities included meeting daily sales objectives through product recommendations and managing in-store point-of-sale and cash transactions. The individual also collaborated with team members to ensure efficient store operations.
- Handled customers professionally and solved their problems
- Reached daily sales targets by suggesting products to customers
- Managed billing (POS) and cash handling at the store
- Worked with the team to keep store operations smooth
This professional has two years of experience in data entry and sales support. Key responsibilities included preparing daily reports using Microsoft Excel, Word, and Outlook, following up with leads, and assisting with marketing campaigns. Effective communication was maintained with clients and team members.
- Managed data entry and sales support for 2 years
- Used Microsoft Excel, Word, and Outlook for daily reports
- Followed up with leads and helped in marketing campaigns
- Communicated clearly with clients and team members